How do I start Meals on Wheels?

Getting started is easy! Simply call Meals on Wheels Gympie on (07) 5482 3342 and our client coordinator

will complete a short meal assessment with you. We'll discuss your dietary needs, meal preferences and

delivery requirements to ensure we provide the right meals for you.

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Do I need a referral?

Anyone who meets the eligibility criteria can contact us directly. If you're unsure whether you qualify, our

team can guide you through the process and assist with referrals or My Aged Care registration.

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Can you help me register with My

Aged Care?

Yes. If you're eligible for government-funded services, we can help you register with My Aged Care

and explain the support available to you.

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How often do I need to order meals?

Our service is completely flexible. We deliver Monday, Wednesday and Friday.  You can choose when

to receive meals:

• Weekly

• On selected days

• Occasionally, whenever you need them

There are no lock-in contracts. Simply let us know your preferred schedule and we'll take care of the rest.

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Can I change or pause my meal

deliveries?

Absolutely. If you're going away, entering hospital, taking a holiday or simply don't need meals for a period,

just call us before 9:00am on your delivery day to cancel or pause your service.

You can restart your deliveries whenever you're ready.

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Can I choose my meals?

Our chef prepares a rotating 7-week seasonal menu offering a wide variety of nutritious meals.

If you have allergies, dietary requirements or cannot eat certain foods, we'll happily provide a

suitable alternative.

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What meals are available?

Our menu includes a range of delicious options including:

• Main meals

• Soups

• Desserts

• Salads

• Frozen meal options

Our meals are prepared fresh and delivered hot,chilled or frozen for your convenience.

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How much do meals cost?

Meal prices vary depending on your eligibility for government funding.

Many clients receive subsidised meals through:

• My Aged Care

• Home Care Packages

• NDIS (where applicable)

Please contact us for current pricing and eligibility.

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How do I pay?

Invoices are issued monthly and include meals received during the previous month.

Payments can be made by:

• Credit card

• Debit card

• Direct debit

• Other approved payment methods

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Who delivers my meals?

Your meals are delivered by our wonderful team of local volunteers.

Every volunteer is:

• Friendly and caring

• Police checked

• Trained in food safety

• Passionate about supporting the Gympie community

For many clients, our volunteers provide a welcome friendly face and wellbeing check.

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What happens if I'm not home?

If you've arranged it beforehand, we can:

• Place meals in your refrigerator (if access is available)

• Leave meals in an outdoor fridge

• Deliver to a nominated neighbour with your permission

For food safety reasons, meals cannot be left in eskies or unattended outdoors.

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Can someone else collect my meals?

Yes. Family members, carers or friends are welcome to collect meals on your behalf if arranged with our office.

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​Is there a long-term contract?

No.

There are no contracts, no subscriptions and no lock-in periods.

You can start, pause or stop your service whenever your circumstances change.

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Are the meals nutritionally balanced?

Yes.

Every meal is thoughtfully planned by our experienced chefs and developed in consultation with an

accredited dietitian to ensure it's nutritious, balanced and delicious. Our menus follow the Meals on

Wheels Australia National Meal Guidelines and are prepared in accordance with Australian food safety

standards, so you can enjoy every meal with confidence.

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Can you cater for special dietary

requirements?

Yes.

We cater for a range of dietary needs including:

• Diabetic-friendly meals

• Gluten-free options

• Texture modified meals

• Low salt options

• Vegetarian meals

• Food allergies and intolerances

Please discuss your requirements with our team when you register.

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Do you offer catering for businesses

and community groups?

Yes!

Meals on Wheels Gympie offers fresh, affordable catering for:

• Corporate meetings

• Morning teas

• Community events

• Family celebrations

• Not-for-profit organisations

Every catering order helps support our community services.

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How do I order catering?

Simply complete our online catering enquiry form or call our office. We'll work with you to create a

menu that suits your event and budget.

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How can I become a volunteer?

We're always looking for caring people to join our volunteer team.

Volunteer opportunities include:

• Meal delivery

• Kitchen assistance

• Fundraising

• Community events

No experience is necessary—training is provided.

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Still Have Questions?

Our friendly team is always happy to help.

📞 Phone: (07) 5482 3342
📍 Address: 8 Fern Street, Gympie QLD
📧 Email: gympiemeals@spiderweb.com.au

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Because at Meals on Wheels Gympie, it's always More Than Just a Meal. 💙💚